Payments

How do Refunds work?

• • How long does it take to get a refund?
• • How do I get a refund?
• • How do refunds work?

Payment Methods

• • Does Amuse offer gift cards?
• • Why don’t you accept credit cards?
• • Why do I need my PIN for a debit card?
• • Why is there a fee for using in-person debit?
• • Why is there a fee for using Cash?
• • Why can’t I pay with debit or credit card online?

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Taxes

• • Does Amuse benefit from collecting taxes?
• • How are my cannabis tax dollars used?
• • Who is exempt from taxes?
• • How are taxes calculated?
• • Why are taxes so high?

Fees

• • Why is there a COVID cleaning fee?
• • Are there service fees?
• • Are there delivery fees?

Saved Payment Information

• • How do you keep payment information secure?
• • How do I unlink an ACH payment option?
• • Can I add more than one ACH payment option?
• • How do I change my payment information?
• • Can I save my payment information for next time?

Payment Issues

• • What happens if I don’t have enough cash to pay for my delivery?
• • Why did my debit payment fail?
• • The credit or refund I received is incorrect––what should I do?
• • What should I do if I see an unauthorized charge from Amuse?